Front Office
PMS front office features allow your staff to easily and efficiently register new patients, schedule appointments, and check in and check out patients.
Registration &
Check-in/Check-out
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Auto-populate the demographic information using driver’s license / Insurance card. 
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Scan and store multiple insurance card images and maintain complete history of patient’s past, present and future insurances. 
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Flexibility to define custom fields and making certain fields mandatory during registration process. 
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Keep track of the demographic modifications using built-in HIPAA compliant audit-trails 
 Easy check-in/check-out through a guided sequences of steps
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Ability to take patient’s picture and scan insurance cards 
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Online eligibility verification 
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Collect co-pays/past payments using credit card and print receipts 
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Get the consent forms signed by the patients using digital signature pads 
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Print custom encounter forms with auto-populated information 
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Simplified check-in process using the self-check-in kiosk 
Scheduling
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Multi-location appointment scheduling 
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Multi-provider, multi-resource/equipment appointment scheduling 
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Automatic appointment duration as per the appointment reason 
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Customized view of scheduler chart to group providers / resources 
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Color coding of appointments based on appointment reason / status 
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Day/week/month views 
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Schedule appointments with daily/weekly/monthly/yearly recurrence 
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Ability to block providers/resources time on a recurring interval 
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Ability to block specific time slots for certain types of appointments 
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Schedule multiple appointments in a customized and defined sequence 
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Wait List and recall list management 
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Reduce no-shows using automated appointment reminders by phone/text/emails 
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Rescheduling of appointments using easy to use drag/drop and cut/paste 
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Automated batch eligibility verification for all scheduled appointments 
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Extensive reporting 
Back Office
PMS back office features ensure efficient claims management, accounts receivable, and patient billing process
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Preparing and/or importing Encounter Sheets to generate claims 
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Improved first-pass claim acceptance using claim scrubbing 
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Submitting Claims directly to CMS and other Payers in ANSI 837 format 
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Printing Claims in CMS 1500 and UB 04 forms 
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Automated posting of payments received electronically through ANSI 835 format 
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Scanning / archiving EOB and updating Payments / Collections 
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Claim Status Inquiry and Response 
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Patient Ledger and A/R 
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Automated actionable work-lists for claims corrections and A/R follow-ups 
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Paper and electronic Patient Statements 
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Patient Eligibility and Authorizations 
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Patient Payments through credit cards 
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Patient payment plans 
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Interactive dashboards with drill-down capability 
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Integrated Clearing House for electronic claims processing / eligibility verification 



